my freinds&family are telling me to report him to Board of Realtors and his company to BBB.what do i do?
March 3rd, 2010i recently bought a condo in seattle area.(first time buyer) My agent have me sign the closing document 2days before the actual closing date & 4days before the seller left the place. while i was looking at the property my agent told me that it is not legal and ethical to look inside the cabinets/drawers/places where personal items of the seller couldbe found. I took all info as is. I told my agent that he should make sure the seller leaves the property clean inside out which didnt happen.seller left the property in a horrible condition,dirty bathroom, fireplace, kitchen, full of maggots it cost me over $300 to have the place cleaned.i also noticed broken microwave and missing window screens.i told my agent about these concerns and he denied to help me. instead he is telling me that if i want i could take the seller to the small claim court, which might be a good idea BUT i think there is a better way to handle it and which is my realestate agent’s job, i gave him a month to resolve
more details: Condo comes with a build-in microwave, seller didnt disclose the broken microwave on any of the documents.
The reason why I received the key 2 days after the actual closing date was because the seller wanted to clean the place; however that didn’t seem to happen. My agent took the keys from the seller without walking thru the property or inspecting it. i think it was his job to make sure everything before taking the keys from the seller if the property is as I looked at it(which was about a month before the closing).
I tried to give enough time to my agent to resolve the issues,instead he is accusing me that i am doing this all to get money from him -huh???
but since he got his share from the 3% commission,he no longer is responsing to my emails professionally.
do you think i need to inform the seller’s agent’s?
Yes, i had hired an inspector to inspect the property, but he didnt catch any of it. ofcourse my agent was the one who brought him.
I was being recommended to my agent by my co-worker, after all this I searched him online, I couldnt find any information..
i contacted my agents broker, he is even more unprofessional. i had been contacting them in a professional and nice way(btw i am an engineer by prof) in return this is how he is answering to my email & i quote "I find your email offensive. Let me be clear. My company will NOT give you a dime, We dont owe you anything" – asking for my rights is being called ‘offensive’.
my agent is a NWMLS member and i think i do have his number (from the printouts he gave me of my condo’s positing on MLS website)
I do have all the conversations (emails )saved to show the proof that i contacted and make them aware of the situation.
Dawni Do Right, is there a way i could contact you thru email, maybe i could give more info and u could help.thx
Your agent should have advised you to obtain a home inspection. The broken microwave would have been discovered, also missing screens and you would have had a means of negotiating to have those items repaired or replaced. If he advised you NOT to have a structural inspection, he is in big trouble!!!
Your agent is the only one that is acting like money is the only factor. He should have paid for the cleaning service. If you were concerned about the condition of the unit, he should have made provisions in writing for you & he to inspect the unit PRIOR to you signing your closing documents.
You agent failed miserably at protecting you and acted more in HIS own best interests, not yours.
In order to complain to the Association of Realtors, you will need to know if your agent IS a member. Is there a Realtor "R" on his business card? Or his website? If not, it will do no good to complain to the Board of Realtors as they only have govern agents that are members. (Not all real estate agents are Realtors, just as all doctors are not member of the AMA)
Your first place to complain should be your agent’s broker. I don’t know what office or I would provide that information. (I work in Puget Sound further North in Everett)
Next will be the NWMLS (North West Multiple Listing Service)
11430 NE 120th St.
Kirkland, WA 98034-6908
Voice: (425) 820-9200; (800) 541-0455
Next will be the Washington State Department of Real Estate Licensing. Here’s a link to a complaint form http://www.dol.wa.gov/forms/620175.pdf
I would also pursue the BBB. You will have to file the complaint against the company & you could name the agent. This might get his broker to respond to you & get his agent to assist in a resolution.
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